We have previously written about how to have more inclusive virtual meetings (read the post here). Today we are adding a couple of more tips to the list so that you can ensure that virtual meetings are inclusive.
- Provide any materials in advance (and if you are not providing materials in advance let attendees know what you will be providing them with after the meeting). Providing materials in advance make it easier to both prepare for and follow along with the meeting or webinar. Letting people know what will be available afterwards, will meant that people don’t have to have divide their attention between taking notes (when materials will be provided) and listening/reading.
- Use non-verbal cues. Nonverbal cues add a lot to the conversation and help increase someone’s understanding of what is being said. This is why we recommending using video for virtual meetings. Don’t be afraid of expressing yourself and communicating non-verbally.
- Use Specific /Agreed on cues to get attention. I can find it difficult to tell when someone is asking me a question and/or need my input. Therefore I often ask people to pause, say my name, pause again before asking the question. I also ask them to say my name first so my brain can make sure it catches everything. Saying “what do you think?” after a long question will often mean that I will have missed a lot of it and will need you to repeat it.
- Keep Meetings Short. Meetings are exhausting. You don’t have to be deaf or hard of hearing to find them exhausting. Keeping meetings short and sweet can ensure that everyone is focused and productive to the benefit of all.
- Assign a Notetaker. Having someone specifically allocated to be the note-taker (can change each meeting or can be a dedicated person) allows people to be more involved in the meeting itself and can help them pay attention. The note-taker can also share their notes at the end of the meeting, enabling everyone to be able to refer back to them. Just don’t make anyone feel awkward by asking them to take notes when they struggle with the stress/responsibility of note-taking due to their hearing impairment (or for any other reason).
- Keep track of who is/isn’t talking to make sure time is shared evenly. If you don’t have a formal facilitator try and keep track of who is talking and who is not talking and offer everyone a change to participate. After all one of the most important parts of inclusion is creating a space where everyone has the chance to be involved.
to be continued…?
Comments